Ampt Engineering is located in Regional Victoria, Australia.

All products are designed by Ampt Engineering, Australia. Due to the specialised nature of our products, we partner with leading manufacturers all over the globe to produce our components to our stringent quality standards. All testing, quality control, assembly and final inspection is completed by Ampt Engineering, Australia. If you think you have what it takes to produce parts like these, we are always keen to hear from like-minded manufacturing businesses. Contact Ampt Engineering for further discussion. patrick@amptengineering.com

Ampt Engineering understands that our products are on the high end of the price spectrum. However, it's important to note that our products are meticulously designed and expertly crafted in very small batches with the highest quality materials. AMPT MTB is not an ordinary MTB brand, it's a passion project come to life. Each piece is crafted with a keen attention to detail, resulting in a unique piece of engineering artisanry. While our products may not be budget-oriented, they are intended for those who appreciate and seek out the best in quality, performance, and design. By choosing AMPT MTB, you are investing in a one-of-a-kind, meticulously crafted piece of engineering excellence that is built to deliver an exceptional riding experience and stand the test of time. Ampt Engineering is always on the look out for opportunities to bring these products to more riders, if we are able to increase batch sizes, improve production methods etc, price brackets may reduce.

Ampt Engineering's products are covered by a limited lifetime warranty that protects against manufacturing defects. This means that if a component is found to be defective due to a manufacturing issue, we will replace it at no cost to the original owner. However, it's important to note that this warranty does not cover normal wear-and-tear, incorrect assembly, or any damage resulting from an accident, abuse, misuse, or neglect. We stand behind the quality of our products and are committed to ensuring that our customers receive a reliable and high-quality engineered experience. Postage costs are not included in the warranty policy.

At Ampt Engineering, we understand that sometimes products may not meet your expectations. If you determine that our MTB products are not suitable for you upon delivery, you are eligible to return them within 30 days from the date of delivery. Please note that the products must not have been installed or ridden. Once the products are returned to us, you will receive a full refund per your consumer rights. We aim to ensure customer satisfaction and provide a hassle-free return process as a valued customer. If you have installed or ridden on the components, on a case-by-case basis Ampt Engineering will evaluate the request and store credit or a partial refund may be granted. Postage costs are not included in the return policy.

Ampt Engineering is a 1 person operation and produces the Ampt MTB products in small batches, this often results in smaller margins than most retailers would consider acceptable. To ensure the viability of bringing these niche artisan designs to life, I need to operate with an overhead as low as reasonably possible and work direct with manufactures to ensure there are minimal extra costs passed onto the products. For these reasons, I believe offering these products directly to my customers, without needing to leave headroom for retailer margins is the best structure for these products. With all that said, never say never, and if you are interested in a bulk purchase, it may be possible to arrange a batch specifically for you as a retailer, evaluated on a case-by-case basis. Contact Ampt Engineering for further discussion. patrick@amptengineering.com

Yes, Ampt Engineering does ship internationally. However, it's important to note that international orders may incur local duty and taxes upon arrival if outside of Australia. We are not able to provide quotes for these additional costs, as they are dependent on the destination country. Additionally, Ampt Engineering is unable to absorb these costs on behalf of the customer. Importation costs, including duties and taxes, are not valid reasons for a return or cancellation of orders. We recommend that customers outside of Australia inquire about potential additional costs and regulations with their local customs office before placing an order with Ampt Engineering.

Ampt Engineering is committed to sustainability and environmentally-friendly practices, including our packaging. Where possible, we use recyclable or compostable packaging to minimize our environmental impact. We prioritize functionality over fancy packaging, ensuring that the maximum value is invested in our high-quality products rather than waste. While our packaging may be minimalist, rest assured that our products are anything but. This reflects our dedication to environmental responsibility and ensuring that our customers receive top-notch products while minimizing our ecological footprint.